Frequently asked questions

We cannot guarantee that all colors will match Pantone numbers. Because of the wide variety of materials we use from acrylic yarn to twill to polyester, some color variation is inevitable. For screen printing, custom dyed yarn in beanies, and sublimated bike jerseys, we are able to match colors very closely. The material we use to build our ball caps and apparel however is not custom produced for each project, so we have a more limited (but still quite varied) number of stock colors.

We strongly encourage you to use a vector logo for your project. A vector logo ensures the most accurate reproduciton of your logo with no loss in detail. Depending on the size and quality of your logo, we are sometimes able to maintain relatively high levels of detail without a vector logo.

We are happy to work with you to design most any product from scratch. Just let us know what you have in mind!

We don’t charge for design or artwork set up. We’ve incorporated a standard artwork set up fee into the cost of each project but if you have a design or project that requires additional time to create a logo, design or artwork, we may charge a design fee depending on the complexity.

We have an extensive quality control process to ensure the finished product matches the mockup drawings you sign off on before production. In most cases, we are happy to provide a photo of your product before production and are able to make changes after reviewing those photos. We are also able to provide a physical sample for our beanies and ball caps, however, doing so will add 2-3 weeks to your production timeline.

The MOQ for each product is for one color per style.

We design all of our headwear and apparel from scratch. We may source certain specific blanks depending on the project needs and the quantities desired.